Server Administration
Professional Linux and Windows server management, monitoring and optimization.
Professional server administration ensures reliability, security and availability of your business IT infrastructure. E24 BALTIC manages Linux and Windows servers for companies across the Baltics with guaranteed SLA response times.
What Server Administration Includes
- OS updates and patch management — proactive, never reactive
- Firewall configuration (iptables, UFW, Windows Firewall, nftables)
- User and access rights management (PAM, sudo, RBAC policies)
- Performance monitoring and optimization (CPU, RAM, I/O, network)
- Backup setup with quarterly restore verification tests
- SSL/TLS certificate management (Let is Encrypt, commercial CAs)
- DNS and mail server configuration and ongoing maintenance
Remote Administration
Our specialists work remotely via encrypted SSH connections. For emergencies, we use iKVM or IPMI access even when the server is unreachable via the network. All management actions are logged with timestamps for audit purposes.
SLA Guarantees
For critical incidents — first response within 15 minutes, resolution within 4 hours. We guarantee 99.9% uptime with a documented escalation process. Monthly health reports with proactive recommendations included.
Frequently Asked Questions
- Monitoring runs continuously — 24/7 automated checks. Critical alerts are sent to the responsible engineer immediately.
- It includes OS updates, security patches, service restarts, disk usage monitoring, backup verification, and incident response.
- Yes, we manage servers remotely via SSH and secure management tools. Physical presence is only needed for hardware-level issues.
Order this service
Send a request — we respond within 4 hours on business days.